{"id":27052,"date":"2019-10-10T11:58:19","date_gmt":"2019-10-10T09:58:19","guid":{"rendered":"https:\/\/www.euruni.edu\/blog\/?p=27052"},"modified":"2025-08-06T13:08:42","modified_gmt":"2025-08-06T11:08:42","slug":"design-thinking-strategy-business-innovation","status":"publish","type":"post","link":"https:\/\/www.euruni.edu\/blog\/design-thinking-strategy-business-innovation\/","title":{"rendered":"Design Thinking as a Strategy for Business Innovation"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Design\nThinking (DT) is a way of solving complex business problems using empathy,\nideation, and experimentation. Its methodology has helped businesses ranging\nfrom startups to larger organizations tap into their target markets by acting\non changes in our behavior and environment. It\u2019s now being taught to\nprofessionals across various sectors all over the world and is encouraged at\nevery stage of business.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Process of Design Thinking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Created by David Kelley, the founder of design firm, IDEO, Design Thinking takes a more human-centered approach to understanding users, challenging existing assumptions and <a href=\"https:\/\/www.euruni.edu\/blog\/leadership-business-model-innovation\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"creating innovative products (opens in a new tab)\">creating innovative products<\/a> and services. The process consists of 5 phases:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Empathize<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The first phase, Empathize, aims for the design team to gain a deeper understanding of the problem through intense research. Here, the team must also explore the users\u2019 needs. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2.&nbsp;Define<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Define stage is where the design team gathers all data and carries out an analysis and synthesis in order to further define the problem. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3.&nbsp;Ideate<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Following this is Ideate, where assumptions are challenged, and creative solutions are put forth in the design thinking process. This phase builds on the previous phases and looks to produce a testable solution before further experimenting. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4.&nbsp;Prototype<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The next phase is Prototype, the experimental phase. Here, design teams will start to create a few small versions of the product or system that are directly related to previous phases. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5.&nbsp;Test<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Lastly, there is the Test phase. Designers test the final product or system, but worth mentioning is that it\u2019s iterative. The phrase \u201cfail early, fail often\u201d is often used to describe this phase. The emphasis here is placed on creating prototypes fast, testing them out on real users, and then returning to the drawing board for improvements or modifications.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"667\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/Design_thinking-1024x667.png\" alt=\"design thinking in business\" class=\"wp-image-27054\" style=\"width:769px;height:500px\"\/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/commons.wikimedia.org\/wiki\/File:Design_thinking.png\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Wikimedia Commons (opens in a new tab)\">Wikimedia Commons<\/a><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The Influence and Impact of\nDesign Thinking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Design Thinking has become popular ever since high-profile organizations like Google, <a rel=\"noreferrer noopener\" aria-label=\"Apple  (opens in a new tab)\" href=\"https:\/\/www.apple.com\/\" target=\"_blank\">Apple<\/a> and <a rel=\"noreferrer noopener\" aria-label=\"Airbnb  (opens in a new tab)\" href=\"https:\/\/www.airbnb.com\" target=\"_blank\">Airbnb<\/a> started using it with great success. <strong>Its appeal is that it focusses more on the end user and aims to capture their mindset<\/strong>. It has even been applied to other sectors like healthcare, where it was used to build a better MR scanner experience for children, and self-improvement, where it helped people improve their lives by mapping out their paths to better health and wellness. Other areas where Design Thinking has successfully worked is education, finance, journalism, retail and transportation.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As expected, DT has received much criticism, some going as far as saying that it offers little more than its <em>buzzworthiness<\/em>. Graphic designer, Natasha Jen, points out that DT is human intuition that doesn\u2019t justify its expensive price. For new businesses starting up on a limited budget, the process could be considered an unjustified expense. Moreover, as new models of thinking enter the mainstream, established models are often put in jeopardy. Thus, individuals and companies sustaining themselves on an established model often put up resistance to welcoming a new way of doing things.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Call it what you will, <strong>Design Thinking has contributed greatly to startups as much as Fortune 500 companies looking to improve products and services<\/strong>. Ideation, innovation, synthesis and prototyping is making our lives easier in many ways. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With EU Business School&#8217;s <a href=\"https:\/\/study.euruni.edu\/info-study-business-europe?utm_source=blog&amp;utm_medium=organic&amp;utm_mode=30&amp;utm_campaign=10102019\" target=\"_blank\" rel=\"noreferrer noopener\">Business Analytics and Data Science or Digital Business<\/a>, students will learn how to develop ideas for innovative products and services and how to use theoretical and applied insights as tools in new product development. \u00a0<\/p>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/study.euruni.edu\/info-study-business-europe?utm_source=blog&amp;utm_medium=organic&amp;utm_mode=30&amp;utm_campaign=10102019\"><img loading=\"lazy\" decoding=\"async\" width=\"681\" height=\"100\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/request-more-info.png\" alt=\"\" class=\"wp-image-39885\" style=\"width:572px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.euruni.edu\/en\/Apply-Now\/Bachelor-s-Application-Form\/Bachelor-s-Application-Form.html\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"125\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/CTA-Footer-Bachelors-1.jpg\" alt=\"\" class=\"wp-image-26755\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Design Thinking (DT) is a way of solving complex business problems using empathy, ideation, and experimentation. Its methodology has helped businesses ranging from startups to larger organizations tap into their target markets by acting on changes in our behavior and environment. It\u2019s now being taught to professionals across various sectors all over the world and is encouraged at every stage of business.&nbsp; The Process of Design Thinking Created by David Kelley, the founder of design firm, IDEO, Design Thinking takes a more human-centered approach to understanding users, challenging existing assumptions and creating innovative products and services. The process consists of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":27079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1771,1770,702],"tags":[973,1135,2002,837,744],"class_list":["post-27052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-trends","category-career-development","category-academic-programs","tag-business","tag-design","tag-design-thinking","tag-eu-business-school","tag-innovation","post--single"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Design Thinking as a Strategy for Business Innovation | EU Business School<\/title>\r\n<meta name=\"description\" content=\"Design Thinking is a way of solving complex business problems using empathy, ideation, and experimentation.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.euruni.edu\/blog\/design-thinking-strategy-business-innovation\/\" \/>\r\n<meta name=\"author\" content=\"EU Business School\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/design-thinking-strategy-business-innovation\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"EU Blog\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Business Trends\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/category\\\/business-trends\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Design Thinking as a Strategy for Business Innovation\"}]}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Design Thinking as a Strategy for Business Innovation | EU Business School","description":"Design Thinking is a way of solving complex business problems using empathy, ideation, and experimentation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.euruni.edu\/blog\/design-thinking-strategy-business-innovation\/","author":"EU Business School","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.euruni.edu\/blog\/design-thinking-strategy-business-innovation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"EU Blog","item":"https:\/\/www.euruni.edu\/blog\/"},{"@type":"ListItem","position":2,"name":"Business Trends","item":"https:\/\/www.euruni.edu\/blog\/category\/business-trends\/"},{"@type":"ListItem","position":3,"name":"Design Thinking as a Strategy for Business Innovation"}]}]}},"_links":{"self":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/27052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/comments?post=27052"}],"version-history":[{"count":22,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/27052\/revisions"}],"predecessor-version":[{"id":40390,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/27052\/revisions\/40390"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media\/27079"}],"wp:attachment":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media?parent=27052"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/categories?post=27052"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/tags?post=27052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}