{"id":28432,"date":"2020-05-11T11:44:42","date_gmt":"2020-05-11T09:44:42","guid":{"rendered":"https:\/\/www.euruni.edu\/blog\/?p=28432"},"modified":"2021-06-15T12:43:57","modified_gmt":"2021-06-15T10:43:57","slug":"crisis-management-skills-learn-studying-mba","status":"publish","type":"post","link":"https:\/\/www.euruni.edu\/blog\/crisis-management-skills-learn-studying-mba\/","title":{"rendered":"Essential Crisis Management Skills You&#8217;ll Learn When Studying for an MBA"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As coronavirus tightens its grip on the world economy, it\u2019s been fascinating to see how <a href=\"https:\/\/www.euruni.edu\/blog\/insights-rick-goings\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"business leaders (opens in a new tab)\">business leaders<\/a> have responded.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some, like Jeff Bezos of Amazon, have&nbsp;taken the bull by the horns. He introduced a range of employee safeguarding measures, adapted supply chains and company practices, and prioritised the most at-risk groups. Other CEOs were &#8211; how shall we put it &#8211;&nbsp;<em>less&nbsp;<\/em>proactive. And many have&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.theguardian.com\/business\/2020\/mar\/27\/sports-direct-mike-ashley-apologises-for-poor-covid-19-actions\" target=\"_blank\">backtracked and apologized<\/a>&nbsp;for their initial reactions.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Crisis management is an absolutely essential business skill<\/strong>. If the coronavirus outbreak has proven anything, it\u2019s that the modern business world, with its razor-tight margins, global supply networks&nbsp;and dependency on volatile markets, is far more fragile than we thought.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While the <a href=\"https:\/\/www.euruni.edu\/en\/Programs\/MBA\/mba-programs.html\">MBAs offered by\u00a0EU Business School<\/a> have different areas of emphasis\u00a0such as digital marketing or sports science, all cover a core set of skills to enable students to excel in times of crisis. Let\u2019s take a look at the main ones.\u00a0\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Management Skills&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Management skills are fundamental during times of crisis&nbsp;when the need to coordinate employees in light of new company objectives is more pressing than ever.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Good managers bring together a diverse skill-set to motivate, organize, train, track, and aid teams in pursuit of common goals<\/strong>. Crucially, managers also need to understand the nature of the relationship between a typical employee and the broader company.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As more businesses move online and start to rely heavily on remote work, e-Learning, and&nbsp;&nbsp;collaborate&nbsp;increasingly&nbsp;with&nbsp;freelancers and contractors, managers that aren\u2019t familiar with the nuances of digital management will find themselves at a major disadvantage. This has certainly proven to be the case with coronavirus.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Organizational Behavior&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Organizational behaviour is the study of human behaviour in corporate settings. <strong>For business leaders that find themselves in a crisis, a thorough understanding of how employees respond to different processes, environments&nbsp;and incentives is invaluable<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The best business people invariably&nbsp;possess a deep and well-developed understanding of human psychology and how it manifests in an organizational context.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organizational behaviour is an evidence-based pursuit. Managers rely on both quantitative and qualitative data to tailor decisions and implement processes that are congruent with changing employee socio-cultural expectations, technology&nbsp;and company goals. <\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/management-skills.jpg\" alt=\"manager skills\" class=\"wp-image-28434\" width=\"760\" height=\"506\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. Human Resources Management&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you mention the phrase\u00a0\u2018human resources\u2019\u00a0most people instantly think of a drab office\u00a0scene\u00a0featuring uninspired employees carrying out\u00a0routine and uninteresting tasks. But\u00a0<a href=\"https:\/\/www.euruni.edu\/blog\/agile-future-of-hr\/\" data-type=\"post\" data-id=\"30463\">HR is\u00a0an exciting field<\/a>. And an essential one from a crisis management perspective.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Human resources, now&nbsp;perhaps&nbsp;more popularly referred to as&nbsp;people management, <strong>talent management or even employee experience,&nbsp;covers a broad set of disciplines related to finding, retaining, and inspiring employees<\/strong>.&nbsp;It&nbsp;includes training, mentorship, compensation, legal responsibilities, dealing with conflict, and more.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Importantly, effective <a href=\"https:\/\/www.euruni.edu\/blog\/5-main-goals-human-resources-development-training\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"human resources management (opens in a new tab)\">human resources management<\/a> also has a significant ethical component. Many managers and business owners fail to account for the moral dimension of their decisions,&nbsp;which&nbsp;is always a mistake during emergencies.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Global Economics and Supply Chains&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The corporate world is more connected than ever. A commonplace&nbsp;product like a mobile phone, for example, requires parts from&nbsp;<a href=\"https:\/\/www.nytimes.com\/2016\/12\/29\/technology\/iphone-china-apple-stores.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">more than two hundred suppliers<\/a>&nbsp;spanning&nbsp;myriad&nbsp;countries, time-zones, and languages.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Important business activities, especially in times of crisis, take place in a global economic context. So <strong>it\u2019s essential for decision-makers to have a robust understanding of topics like worldwide supply and demand, governmental policies, financial systems, and more<\/strong>.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Supply chain disruption is perhaps the biggest contributor to business failure during times of crisis. And leaders that understand how to build flexibility into country-spanning supply chains and respond quickly during times of disruption are much better placed to weather any storms.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Communication and Negotiation&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Communication is an essential skill on multiple levels during a crisis. Managers and <strong>leaders need to understand how to use existing channels and systems to spread time-sensitive information to customers and employees as quickly as possible<\/strong>. Equally, the quality and persuasiveness of those messages will be an essential aspect of their success.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But what about negotiation skills? Surely these will take a back seat during an emergency? Many things will need to be altered during difficult times, including business deals, employee compensation, supply chain arrangements, partnerships and more. All of these examples highlight the need for well-developed negotiation abilities.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Develop the Skills You Need to Thrive in Uncertain Times&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many prospective students are understandably feeling anxious and uncertain. The coronavirus outbreak has highlighted a myriad of vulnerabilities in the global corporate and economic system.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>But if you\u2019re eager to pursue a career in business, don\u2019t be put off<\/strong>. At<a href=\"http:\/\/www.euruni.edu\">\u00a0EU Business School<\/a>,\u00a0<a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.euruni.edu\/en\/Programs\/MBA\/mba-programs.html\" target=\"_blank\">all of our MBAs<\/a>\u00a0cover the skills you need to\u00a0deal with business crises\u00a0efficiently, effectively and ethically, limiting damage to employees, customers, and long-term company health.\u00a0\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.euruni.edu\/en\/Apply-Now.html?utm_campaign=blog-banner&amp;utm_source=blog&amp;utm_medium=banner&amp;utm_mode=30\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/EU_Generic_750x125.gif\" alt=\"eu business school cta\" class=\"wp-image-27702\" width=\"1011\" height=\"168\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>As coronavirus tightens its grip on the world economy, it\u2019s been fascinating to see how business leaders have responded.&nbsp;&nbsp; Some, like Jeff Bezos of Amazon, have&nbsp;taken the bull by the horns. He introduced a range of employee safeguarding measures, adapted supply chains and company practices, and prioritised the most at-risk groups. Other CEOs were &#8211; how shall we put it &#8211;&nbsp;less&nbsp;proactive. And many have&nbsp;backtracked and apologized&nbsp;for their initial reactions.&nbsp;&nbsp;&nbsp; Crisis management is an absolutely essential business skill. If the coronavirus outbreak has proven anything, it\u2019s that the modern business world, with its razor-tight margins, global supply networks&nbsp;and dependency on volatile [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":28435,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1771,702],"tags":[4406,4405,731,682],"class_list":["post-28432","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-trends","category-academic-programs","tag-crisis-communication","tag-crisis-management","tag-mba","tag-mba-degree","post--single"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Essential Crisis Management Skills You&#039;ll Learn When Studying for an MBA<\/title>\r\n<meta name=\"description\" content=\"While the MBAs offered by EU Business School have different areas of emphasis, all cover a core set of skills to enable students to excel in times of crisis.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.euruni.edu\/blog\/crisis-management-skills-learn-studying-mba\/\" \/>\r\n<meta name=\"author\" content=\"EU Business School\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/crisis-management-skills-learn-studying-mba\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"EU Blog\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Business Trends\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/category\\\/business-trends\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Essential Crisis Management Skills You&#8217;ll Learn When Studying for an MBA\"}]}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Essential Crisis Management Skills You'll Learn When Studying for an MBA","description":"While the MBAs offered by EU Business School have different areas of emphasis, all cover a core set of skills to enable students to excel in times of crisis.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.euruni.edu\/blog\/crisis-management-skills-learn-studying-mba\/","author":"EU Business School","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.euruni.edu\/blog\/crisis-management-skills-learn-studying-mba\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"EU Blog","item":"https:\/\/www.euruni.edu\/blog\/"},{"@type":"ListItem","position":2,"name":"Business Trends","item":"https:\/\/www.euruni.edu\/blog\/category\/business-trends\/"},{"@type":"ListItem","position":3,"name":"Essential Crisis Management Skills You&#8217;ll Learn When Studying for an MBA"}]}]}},"_links":{"self":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/28432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/comments?post=28432"}],"version-history":[{"count":7,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/28432\/revisions"}],"predecessor-version":[{"id":31425,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/28432\/revisions\/31425"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media\/28435"}],"wp:attachment":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media?parent=28432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/categories?post=28432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/tags?post=28432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}