{"id":29201,"date":"2020-08-13T11:25:25","date_gmt":"2020-08-13T09:25:25","guid":{"rendered":"https:\/\/www.euruni.edu\/blog\/?p=29201"},"modified":"2021-06-14T11:57:21","modified_gmt":"2021-06-14T09:57:21","slug":"tips-dealing-challenges-hotel-management","status":"publish","type":"post","link":"https:\/\/www.euruni.edu\/blog\/tips-dealing-challenges-hotel-management\/","title":{"rendered":"9 Tips for Dealing With the Upcoming Challenges In Hotel Management"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The hospitality sector was hit hard by government measures to limit coronavirus. Arguably, it\u2019s been more negatively impacted than any other industry. Flying bans,&nbsp;travel&nbsp;restrictions&nbsp;and&nbsp;the&nbsp;forced closure&nbsp;of restaurants and bars have&nbsp;come together to throw the continued existence of many hotels into question.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But there is a glimmer of hope. As lockdowns around the world come to an end and things return to a semblance of normality, hotels are preparing to reopen. They can look forward to large, expectant markets that are eager to start travelling again.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hotels with a rigorous strategy will be in the best position to make up for the losses and&nbsp;difficulties&nbsp;of the&nbsp;past few&nbsp;months. In this post, we\u2019re going to look at nine ways that you can prepare for the challenges (and opportunities) that lie ahead.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Ensure Full Compliance With Safety Regulations&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The first step for hotels, before&nbsp;thinking&nbsp;about marketing, diversification, remote working, or anything else, is to take care of logistics. Failure to adhere to COVID-19&nbsp;safety regulations&nbsp;could&nbsp;havemany&nbsp;negative consequences,&nbsp;including&nbsp;breaking&nbsp;the law.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Put&nbsp;measures&nbsp;in place&nbsp;to&nbsp;ensure appropriate social distancing and hygiene&nbsp;can be maintained.&nbsp;Stock&nbsp;up on protective equipment for staff, like face masks and hand gel.&nbsp;It is essential that&nbsp;both employees and clients&nbsp;feel&nbsp;confident&nbsp;that they\u2019re in a safe environment.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Revitalise Your Marketing Strategy&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Going forward, attracting clients&nbsp;will require a change of&nbsp;marketing&nbsp;direction.&nbsp;Customers&nbsp;have new concerns, whether related to&nbsp;safety, hygiene, flight restrictions or&nbsp;a myriad of other issues, and it\u2019s imperative that you provide the relevant information in your marketing materials.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t leave any corner unturned when it comes to your marketing strategy. Small jobs, like changing your opening times on Google and updating your website with coronavirus-related information, are equally as important as bigger-picture tasks.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Create Contingencies for Supply Chains&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The hospitality industry relies on a diverse network of global supply chains, many of which have been affected by coronavirus. In fact,&nbsp;<a href=\"https:\/\/fortune.com\/2020\/03\/11\/75-of-companies-report-coronavirus-has-disrupted-their-supply-chains\/\" target=\"_blank\" rel=\"noreferrer noopener\">75% of companies<\/a>&nbsp;say that their supply chains have been disrupted.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What\u2019s more, some supply chains which have remained relatively intact up until now will likely experience problems in the future.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why it\u2019s essential for hotels to create contingency plans if they want to maintain a high level of service. Numerous options are available, including suppliers from other countries&nbsp;(especially outside of China), local replacements&nbsp;and alternative delivery companies.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Embrace Remote Working&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Remote working can have a number of benefits for hotels. Among other things, it can limit staff costs, shield vulnerable staff and enhance on-premises social distancing and safety measures.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hotels are in a slightly unusual position when it comes to remote working. Because they\u2019ve tended to put staff on furlough or paid leave, they might not have the necessary infrastructure in place to enable employees to work from home.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If this is true of your situation, now is the time to invest in technologies like online project management software, time tracking, video conferencing apps and so on.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Focus on the Most Active Segments of Your Market&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Going forward, hotels should focus on the most profitable segments of their markets. Millennials, for example, are&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.businessinsider.com\/millennials-buying-cheap-coronavirus-flights-2020-3?r=US&amp;IR=T\" target=\"_blank\">more eager to start travelling<\/a>&nbsp;than older groups that are more vulnerable. And the number of people planning holidays in their native countries (rather than going abroad) is&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.theweek.co.uk\/106881\/uk-set-for-coronavirus-staycation-boom\" target=\"_blank\">expected to grow substantially<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This strategy will enable companies in the hospitality sector to achieve the best possible return-on-investment at a time when revenues are sorely needed. Equally, understanding that targeting previously profitable markets might be untenable in the short-term will limit wasted resources.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Don\u2019t Waste Periods of Downtime&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Although the <a href=\"https:\/\/www.euruni.edu\/blog\/crises-hotel-management-7-examples-coronavirus\/\" target=\"_blank\" rel=\"noreferrer noopener\">hotel industry is starting to pick up again<\/a> across Europe and the rest of the world, things are likely to be relatively quiet for the immediate future. But this needn\u2019t be a reason for inactivity.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, hotels can focus on maintenance and upkeep tasks which have been sidelined. Doing so will ensure that employees and resources aren\u2019t tied up when business improves. Furthermore, coronavirus has prompted many suppliers and maintenance companies to offer discounts, providing an excellent opportunity for hotels to save money.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Diversify Your Services&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It won\u2019t be possible to offer exactly the same package of benefits to guests once various safety guidelines have been implemented. Services like&nbsp;restaurants, spa treatments, organized activities and so on will likely have to be put on hold for a period.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why it\u2019s important for hotels to diversify their value proposition. That said, in many cases it will be possible to overcome obstacles to providing certain services, such as by&nbsp;delivering meals to rooms, running activities with social distancing and adhering to a capacity policies&nbsp;in communal areas like swimming pools.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Keep on Top of Government Relief Packages&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most governments in Europe have already provided businesses with a range of loans and relief funds to support them through lockdown measures and beyond. Often, legislation has&nbsp;been introduced to prevent landlords and banks from evicting business tenants or seizing assets.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure that you stay up-to-date with any new relief options and take full advantage of them when they become available. Ideally, you should gather information about government initiatives as part of a regular weekly or monthly review.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Perform Regular Reviews&nbsp;&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Regularly reviewing your coronavirus strategy will ensure that your approach evolves with changing circumstances. Unforeseen obstacles and challenges will almost certainly arise, and hotels that are able to adapt quickly have a much better chance of overcoming them.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Conduct performance reviews on a monthly or even weekly basis,&nbsp;determining&nbsp;what has worked and modifying your plans to deal with new issues.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Thinking About Pursuing a Career in Hospitality?&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The hospitality and tourism industry is one of the fastest-growing in the world. Companies require skilled, innovative business leaders that can deal with change, reach new markets, ensure quality-of-service and more.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re drawn to a career in hospitality, take a look at EU Business School\u2019s<a rel=\"noreferrer noopener\" href=\"https:\/\/www.euruni.edu\/en\/Programs\/Bachelor-s\/BA-Bachelor-of-Arts-in-Leisure-Tourism-Management-Barcelona\/Overview\/Overview.html\" target=\"_blank\"> Bachelor of Arts in Leisure &amp; Tourism Management<\/a>&nbsp;and&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.euruni.edu\/en\/Programs\/Master-s\/Master-in-Tourism-Hospitality-Management-Barcelona\/Overview\/Overview.html\" target=\"_blank\">Master in Tourism &amp; Hospitality Management<\/a>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"125\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/mba_entrepreneurship_750x125.gif\" alt=\"mba in entrepreneurship eu business school\" class=\"wp-image-28843\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The hospitality sector was hit hard by government measures to limit coronavirus. Arguably, it\u2019s been more negatively impacted than any other industry. Flying bans,&nbsp;travel&nbsp;restrictions&nbsp;and&nbsp;the&nbsp;forced closure&nbsp;of restaurants and bars have&nbsp;come together to throw the continued existence of many hotels into question.&nbsp;&nbsp; But there is a glimmer of hope. As lockdowns around the world come to an end and things return to a semblance of normality, hotels are preparing to reopen. They can look forward to large, expectant markets that are eager to start travelling again.&nbsp;&nbsp; Hotels with a rigorous strategy will be in the best position to make up for the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":29206,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1771,702],"tags":[4673,4977,1077,779],"class_list":["post-29201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-trends","category-academic-programs","tag-hospitality","tag-hotel-management","tag-tourism","tag-travel-leisure","post--single"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>9 Tips for Dealing With the Upcoming Challenges In Hotel Management<\/title>\r\n<meta name=\"description\" content=\"In this post, we\u2019re going to look at nine ways that you can prepare for the challenges (and opportunities) that lie ahead in a post COVID-19 world.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.euruni.edu\/blog\/tips-dealing-challenges-hotel-management\/\" \/>\r\n<meta name=\"author\" content=\"EU Business School\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/tips-dealing-challenges-hotel-management\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"EU Blog\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"EU Programs\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/category\\\/academic-programs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"9 Tips for Dealing With the Upcoming Challenges In Hotel Management\"}]}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"9 Tips for Dealing With the Upcoming Challenges In Hotel Management","description":"In this post, we\u2019re going to look at nine ways that you can prepare for the challenges (and opportunities) that lie ahead in a post COVID-19 world.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.euruni.edu\/blog\/tips-dealing-challenges-hotel-management\/","author":"EU Business School","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.euruni.edu\/blog\/tips-dealing-challenges-hotel-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"EU Blog","item":"https:\/\/www.euruni.edu\/blog\/"},{"@type":"ListItem","position":2,"name":"EU Programs","item":"https:\/\/www.euruni.edu\/blog\/category\/academic-programs\/"},{"@type":"ListItem","position":3,"name":"9 Tips for Dealing With the Upcoming Challenges In Hotel Management"}]}]}},"_links":{"self":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/29201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/comments?post=29201"}],"version-history":[{"count":5,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/29201\/revisions"}],"predecessor-version":[{"id":31381,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/29201\/revisions\/31381"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media\/29206"}],"wp:attachment":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media?parent=29201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/categories?post=29201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/tags?post=29201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}