{"id":33003,"date":"2021-09-22T09:00:00","date_gmt":"2021-09-22T07:00:00","guid":{"rendered":"https:\/\/www.euruni.edu\/blog\/?p=33003"},"modified":"2021-09-17T09:39:17","modified_gmt":"2021-09-17T07:39:17","slug":"business-technology-innovation-in-small-business","status":"publish","type":"post","link":"https:\/\/www.euruni.edu\/blog\/business-technology-innovation-in-small-business\/","title":{"rendered":"Business Technology: Innovation in Small Business"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In an increasingly digitalized world, <strong>your business needs to take advantage of all the technological tools available<\/strong>. That\u2019s if you want it to fulfill its potential, of course!<br \/><br \/>It doesn\u2019t matter how small your business is; technology can enhance its growth and help it achieve its goals.<br \/><br \/>Read on for ways tech can help <a href=\"https:\/\/www.euruni.edu\/blog\/how-to-run-a-small-business-7-tips-for-success\/\" data-type=\"post\" data-id=\"30857\">your small business<\/a>, plus 10 examples of must-have technological solutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10 Ways Tech Can Improve Your Small Business<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li><strong>Better brand awareness<\/strong><br \/>If you\u2019re not currently using digital ads, you\u2019re only reaching a fraction of your potential audience. Although we\u2019re not suggesting that traditional advertising should be entirely abandoned, <a href=\"https:\/\/www.euruni.edu\/blog\/digital-marketing-careers-and-their-futures-6-highly-valued-roles\/\" data-type=\"post\" data-id=\"31062\">digital marketing can be a more impactful<\/a> and cost-effective way to increase brand exposure and build a loyal customer base.<\/li><li><strong>Smoother customer service<br \/><\/strong>A one-off sale can turn into repeat business when you offer an excellent <a href=\"https:\/\/www.euruni.edu\/blog\/customer-experience\/\" data-type=\"post\" data-id=\"30488\">customer experience<\/a>. These days, customers expect to be able to contact your customer service department in different ways. Sending a message on social media is often more convenient than making a call.<\/li><li><strong>Streamlined accounting processes<br \/><\/strong>Technology can make accounting work less tedious, and digital tools can reduce the possibility of errors being made. When processes are automated, they can be carried out more quickly. If you\u2019re currently paying an accountant by the hour, this could result in significant savings! By saving them time, you save yourself money.<\/li><li><strong>Advanced and enhanced project management<br \/><\/strong>Modern organizational tools make it easy to track time, monitor progress, record deadlines, and allocate responsibilities. Rather than relying on individual reports, the right software allows you to enjoy at-a-glance updates across the entire progress. As a result, you\u2019ll soon see where processes can be optimized, and you\u2019ll have hard data to back it up!<\/li><li><strong>Optimized operations<br \/><\/strong>It\u2019s a smart idea to use technology to analyze your operations. A <a href=\"https:\/\/www.euruni.edu\/blog\/why-digital-transformation-is-essential-for-business-growth\/\" data-type=\"post\" data-id=\"31845\">digital solution might be able to identify issues<\/a> that were previously oversights, inspiring you to make much-needed improvements. For example, you could use machine learning to analyze your business\u2019s financial history and uncover any problems.<\/li><li><strong>Stronger security<br \/><\/strong>Every business has data, and data is arguably the most valuable asset that your company owns. That\u2019s why it\u2019s crucial to protect it. Of course, you might not expect anyone ever to target your small business, but it\u2019s better to avoid an unpleasant surprise and protect your data using innovative technology.<\/li><li><strong>Easier payment options<\/strong><br \/>It\u2019s just good business sense to make it easy to buy your products and services. Thanks to technological innovations, there is now a whole range of diverse payment options. Your customers will find it convenient if they\u2019re able to pay using their preferred method. The last thing you want to do is add an obstacle at the final stage of the sale!<\/li><li><strong>Increased post-launch support<\/strong><br \/>These days, customers expect more and more from companies. Many businesses offer support after the sale, and technology allows them to provide that effectively. The advantage of investing in this kind of service is that you increase customer satisfaction and loyalty to your brand. If your competitors are offering this, you can\u2019t afford to ignore it.<\/li><li><strong>More data\u2014and more useful data<\/strong><br \/>The right digital solution can be <a href=\"https:\/\/www.euruni.edu\/blog\/data-science-and-business-analytics-the-ultimate-guide\/\" data-type=\"post\" data-id=\"32101\">incredibly helpful in gathering and analyzing data<\/a>. Modern businesses don\u2019t run on human instinct alone; their plans are guided by concrete statistics. You can get the data you need to succeed by embracing innovative technological products and services.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"10\"><li><strong>The ability to operate remotely<\/strong><br \/>The physical presence of a business has become less important as a <a href=\"https:\/\/www.euruni.edu\/blog\/has-remote-working-helped-or-hindered-gender-inclusivity\/\" data-type=\"post\" data-id=\"30629\">company\u2019s digital presence has become more vital<\/a>. You may not even need premises, so why not let your team work remotely and save some money on office space? Post-pandemic, there is an incredible range of tools available to facilitate this.<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/pexels-samson-katt-5256145-1-1-scaled.jpg\" alt=\"EU Business School\" class=\"wp-image-33023\" width=\"522\" height=\"629\"\/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10 Examples of Must-Have Tech for Small Businesses<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li><strong>Cloud computing<\/strong><br \/>If your team is working remotely, each member can access the information they need thanks to cloud computing. This technology has been transformative in the business world because it allows companies to scale up more easily.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"2\"><li><strong>Payment methods<\/strong><br \/>We\u2019re buying more and more items online, but security remains a concern for many buyers. You can reassure your customers by investing in secure payment methods. That way, they\u2019ll feel more confident about buying.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"3\"><li><strong>Mobile applications<\/strong><br \/>Does your business have an app yet? Imagine the benefits for your brand if you were on the home screen of every customer\u2019s cellphone! That\u2019s why so many companies are rushing to develop their own.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1195\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/mediensturmer-aWf7mjwwJJo-unsplash-1-1-scaled.jpg\" alt=\"Business School Barcelona\" class=\"wp-image-33028\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"4\"><li><strong>Data security<\/strong><br \/>If you neglect to protect your data, you\u2019re bound to regret it! There are legal reasons to invest in technology that keeps this asset safe. If there\u2019s a leak, this could dissuade customers from patronizing your company.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"5\"><li><strong>Chatbots<\/strong><br \/>Do customers often approach your customer service team with the same questions? You could save their time by using a chatbot to handle basic inquiries. They\u2019ll refer your customer to the right resources, and customers will still feel heard by your business.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"6\"><li><strong>Website Implementation and Enhancement Tools<\/strong><br \/>You may already have a website, but are you making the most of it? If it was built years ago, it\u2019s probably already out of date. A terrible website can be more off-putting to the modern customer than no site at all! That\u2019s why it\u2019s worth investing in yours.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1196\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/pexels-pixabay-35550-1-1-scaled.jpg\" alt=\"Barcelona Business School\" class=\"wp-image-33035\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"7\"><li><strong>HR Software<\/strong><br \/>Okay, we already said that data could be your company\u2019s biggest asset. If that\u2019s true, then your employees must be a close second! Technology can help you retain and motivate your employees by identifying issues quickly and providing online professional development opportunities.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"8\"><li><strong>Drones<\/strong><br \/>It might sound a little futuristic, but drones are now a fact of life for many companies and customers. This may not apply to your business, but if you\u2019ve been making expensive deliveries, drones could be a more cost-effective logistical solution.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"9\"><li><strong>Customer Relationship Management (CRM)<\/strong><br \/>The right CRM tools can help you understand your audience, strengthen your relationship with previous customers and identify opportunities to maximize sales. If multiple people are handling customer service, you can store all interactions in one convenient location.<\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\" start=\"10\"><li><strong>Emails<\/strong><br \/>In a list that contains cutting-edge technology like drones, emails may sound incredibly passe. In reality, email marketing is still a highly effective marketing strategy if approached correctly. A successful email campaign can save you money on other digital advertising methods.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Technology is being developed and launched as we speak. It may feel like extra effort to keep abreast of these tools, but <strong><a href=\"https:\/\/www.euruni.edu\/en\/Programs\/programs.html\">embracing digital innovations will be key to the success and sustainability<\/a><\/strong> of your small business in the future.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/study.euruni.edu\/info-study-business-europe?utm_source=blog&amp;utm_medium=organic&amp;utm_mode=30&amp;utm_campaign=gif-footer\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"125\" src=\"https:\/\/www.euruni.edu\/blog\/wp-content\/uploads\/Define_750x125_3-1.gif\" alt=\"\" class=\"wp-image-36087\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>In an increasingly digitalized world, your business needs to take advantage of all the technological tools available. That\u2019s if you want it to fulfill its potential, of course! It doesn\u2019t matter how small your business is; technology can enhance its growth and help it achieve its goals. Read on for ways tech can help your small business, plus 10 examples of must-have technological solutions. 10 Ways Tech Can Improve Your Small Business Better brand awarenessIf you\u2019re not currently using digital ads, you\u2019re only reaching a fraction of your potential audience. Although we\u2019re not suggesting that traditional advertising should be entirely [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":33019,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1764],"tags":[],"class_list":["post-33003","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eu-business-school","post--single"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Business Technology: Innovation in Small Business<\/title>\r\n<meta name=\"description\" content=\"Read on for ways tech can help your small business, plus 10 examples of must-have technological solutions.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.euruni.edu\/blog\/business-technology-innovation-in-small-business\/\" \/>\r\n<meta name=\"author\" content=\"EU Business School\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/business-technology-innovation-in-small-business\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"EU Blog\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"EU Business School\",\"item\":\"https:\\\/\\\/www.euruni.edu\\\/blog\\\/category\\\/eu-business-school\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Business Technology: Innovation in Small Business\"}]}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Business Technology: Innovation in Small Business","description":"Read on for ways tech can help your small business, plus 10 examples of must-have technological solutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.euruni.edu\/blog\/business-technology-innovation-in-small-business\/","author":"EU Business School","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.euruni.edu\/blog\/business-technology-innovation-in-small-business\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"EU Blog","item":"https:\/\/www.euruni.edu\/blog\/"},{"@type":"ListItem","position":2,"name":"EU Business School","item":"https:\/\/www.euruni.edu\/blog\/category\/eu-business-school\/"},{"@type":"ListItem","position":3,"name":"Business Technology: Innovation in Small Business"}]}]}},"_links":{"self":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/33003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/comments?post=33003"}],"version-history":[{"count":16,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/33003\/revisions"}],"predecessor-version":[{"id":33038,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/posts\/33003\/revisions\/33038"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media\/33019"}],"wp:attachment":[{"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/media?parent=33003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/categories?post=33003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euruni.edu\/blog\/wp-json\/wp\/v2\/tags?post=33003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}